About Interactive

Track & Trace Just Became Smarter With DHLi

DHL Interactive (DHLi) is a powerful online tool that allows you to book and trace shipments with customized activity reports.

Simple, secure and convenient, DHLi requires no IT setup and is free of charge. You will wonder how you ever managed without it!


Get the edge

DHLi gives you quick, direct access to vital shipment details, saving you time and costs and giving you a competitive edge over rivals.

However big (or small) your company, you will find that using DHLi boosts productivity and smoothes your logistics workflow.


Here is how it works

DHLi guides you through three easy-to-use modules, saving key information and making suggestions for the next steps. Perfectly adapted for international staff, the tool is available in 12 languages.



Book module is ideal for customers with regular shipments to the same client or destination. Enter your product information, attach any documents for the consignee and select details such as pre-alerts, service options and documentation requirements.

You can save the booking as a template, allowing for easy access and to repeat information. Once the shipment is confirmed, just print the house bill, labels and manifest. It is all there online!



Track module allows you to follow shipments by air or ocean, as well as U.S. domestic shipments. Air shipments are updated in real-time, while ocean shipments are updated throughout the day. Again, these details are secure and confidential.



Report module allows you to create ad-hoc activity reports and individual templates, or simply use the standard reports. Here's where DHLi's customization really shines: You can save details in your Report Account profile and modify at any time.


Another handy feature is file export to your computer and direct E-mailing of documents.

Call your local DGF office or key account manager today for a demonstration